Web Administrator's Guide
Friday, October 11, 2024
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Email SetupPlease Note: Demo sites do not include domain name service or email accounts.
Settings for IMAP with SSL are used within the Email Setup help section. If your internal system configurations require non-SSL ports, please the the chart below for the full list of available servers and ports.
WARNING: When using IMAP, do not edit an existing email account. You must use the Add a new email account feature or you will lose your current email.
Outgoing servers require SMTP authentication. Microsoft Outlook users will need to manually enable this feature.
Note: When entering your User Name, please enter your entire email address (e.g., someone@mydomain.com).
To complete the initial setup of your email account(s) in our system, please send a list of desired mailboxes and passwords to customer support.
NOTE: Each mail box comes with a 25 GB storage capacity. Attachments greater than 50 MB in size cannot be sent through our mail server.
Example:
Password Requirements:
NOTE: Because passwords are case sensitive, be sure to type your password exactly as you would like it entered.
Although initial account setup is usually completed within 1 business day, due to domain name propagation, you may not have access to your email account(s) for up to 3 business days from the time of your order.
If you would like to be able to manage the email accounts for your domain name, please send an email with the following information to customer support (you can also reply to your original order confirmation):
NOTE: Because passwords are case sensitive, be sure to type your password exactly as you would like it entered.
You will be able to manage the accounts from any computer connected to the Internet by going to https://mymail.websrvcs.com. Enter your Site ID for the Administrative ID and your password and click the Login button. Once you are logged in, click Add/Edit Mailbox to setup and manage email accounts. Click Manage Aliases to setup and manage email forwarding accounts.
In addition to using an email client, you can access your email from any computer connected to the Internet by going to https://webmail.websrvcs.com. Enter your email address for the username and your password and click the Login button. Once you have logged in to the webmail system, click the help link in the upper right-hand corner of any webmail screen for more information on using webmail. |
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