Web Administrator's Guide
Thursday, August 17, 2017

How do I add or change email accounts?

To add or change email accounts you may contact us by phone or send us an email (emailsetup@websrvcs.com) and include the names of the accounts you would like to add, change, or delete.  You'll receive a confirmation when the setup is complete.  Be sure to include the desired email address(es) - username@yourdomain.com - and password(s).  See "Email Setup" for how to access your new email account(s) through webmail as well as POP3 access through a mail program such as Outlook, Mac Mail, Thunderbird, etc.
 

The requirements for email account passwords are as follows:

  • Cannot be “password”
  • Cannot contain domain name
  • Cannot contain user name
  • Cannot contain a numeric sequence longer than 3 characters
  • Must be at least 6 characters long

If you have an email administrator account set up, you can log in to add or change accounts at http://mymail.websrvcs.com.

Once you are logged in, click on MAILBOXES to manage your email accounts. You may use the Support link under the Customer Care section in the left column to get help with the administration tool.  If you click the Administrators link under the My Account section, you will be able to enter an email address for yourself allowing you to retrieve your Admin ID and password should you forget it.

If you would like to be able to manage your own email accounts for adding or deleting accounts, changing passwords, etc., send an email to emailsetup@websrvcs.com which includes the following:
  • Request: A quick note requesting to have an email administrator account set up
  • Domain Name: yourdomain.com
  • Site ID: The 4- or 5-digit site ID number for your website (this will be the Administrative ID/user name for the email admin login)
  • Password: Supply us with a password containing a minimum of 7 characters (letters and/or numbers)
  • Your First Name and Last Name
  • Your Email Address
  • Security Question
  • Security Answer
You will receive a confirmation email once the setup is complete.  You will be able to administrate your email accounts by going to http://mymail.websrvcs.com.
Email:Administration
Setup/Configuration

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