Web Administrator's Guide
Friday, September 10, 2010

Account

Account Manager

Features

The Account manager allows you to view your current services, upgrade your website package, purchase additional services and manage your organization's contact information.

User Permissions Required to Access Account Information

  • Site-Wide Administrator

Items in this section include: 

Account Manager Settings
 

Organization Information

Much of the information is already filled in through the setup/order process for your site. However, please keep this information current. Fields that are highlighted in yellow are required.
 
Site ID: This is your site ID used to uniquely identify your organization.
 
Organization Name: This is the name of your organization. This information is used for billing purposes. Please contact support if you need to change the organization name as it appears here.
 
Default Domain Name: If you have multiple domain names associated with your site, this allows you to select the default domain name you prefer to use.
 
Address: Make sure to input the street address (not a post office box) for your organization. This information is displayed on the Contact Page.
 
City: The city where your organization is located.
 
State/Province: The state or province where your organization is located.
 
Country: The country where your organization is located.

Postal Code: The postal code where your organization is located.
 
Phone: The contact phone number for your organization. NOTE: Enter your 10-digit phone number without any spaces, hyphens, or symbols.
 
Fax: The Fax number for your organization. NOTE: Enter your 10-digit Fax number without any spaces, hyphens, or symbols.
 
Contact Email Address: Your site has a Contact Us page where individuals can send email to the organization. Enter the email address here of the person who needs to receive those emails.
Additional Contacts
Additional Contacts: You can add an additional contact email addresses to your Contact Us page by clicking the "Contact Email Address" link.
  1. Contact: Type the contact's name. This will appear on the Contact page.
  2. Email Address: Type in the contact's email address.
  3. Click the Save Save icon in the upper right-hand corner of the Additional Contacts window.
  4. To delete an additional contact, click the Delete Delete icon to the left of the contact's name.
Administrator Email Address: Enter the email address of the site administrator here. This address is used to send important, helpful information to all administrators. It does not appear on your site.
 
Billing Email Address: Enter the address of the person responsible for receiving and paying bills. This information does not appear on your site.
 
Logo: Upload/select an organization logo for display on your Content Portal page and E-zekiel.tv channel.
Payment Options

Payment Options 

  1. Click the Payment Options button to update your current method of payment for your site.
  2. For security purposes, you will be prompted to enter your login information again.
  3. Select the method of payment from the drop down menu and click the Save Save icon in the upper right corner of the dialog box.
 

Current Services

  1. Click the Current Services tab to view a listing of your current website package, included and additional options, quantity, cost, last bill date, next bill date and purchase date.
  2. Click the Exit Exit icon in the upper right corner of your screen to close the Current Services window.

Service Upgrade

The Service Upgrade tab allows you to upgrade your current website package or purchase additional options that are available to your current level of service. 

Admin Profile 

  1. Click the Admin Profile tab to update your Website Administrator profile information. This information includes First Name, Last Name, Administrator E-mail Address, Phone Number, Username and Password.
  2. Update each field accordingly and then click the Save Save icon in the upper right corner of the screen to save your changes.
Note: The Admin Profile tab will only appear if you do not have the People manager.

Cancel Services 

The Cancel Services tab allows you to cancel your Website service using our online cancellation form.